WebHere are some answers to help you. I have a problem with my BT TV box. If you need support with your TV box from BT, follow these helpful guides to troubleshoot the issue. … WebOct 11, 2024 · Re: Solid Red Light on 11-10-2024 16:07 Check if there is a known problem. Try the “check service,” Area status webpage" (link at top right of this forum), also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to postcode level.
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WebAug 22, 2024 · Message 1 of 17 FTTP red los light hi! So after having fibre broadband for many years without a hitch , randomly today my broadband died and this los light appeared on the white openreach hub thing. I understand this light means loss of service and is due to lack of light withing the fibre cable itself. WebJul 1, 2024 · Go to solution I have a full-fibre service at home, I have a white rectangular modem that the fibre connects to that connects to the BT Hub, there is also a battery backup (I assume that is what it is) that connects to the modem. This has three LEDS, Status (GREEN), Fault (lit RED) and Charging (Off) facebook net zero
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